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What I Learned from Sam Walton: How to Compete and Thrive in a Wal-Mart World

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Praise for WHAT I LEARNED FROM SAM WALTON -Michael Bergdahl's book presents unique insights into the staggering international success of Wal-Mart. Throughout the pages of this book, you can almost hear Sam Walton himself coaching and inspiring his legion of employees to greatness.- -Tracy Mullin, President and CEO, National Retail Federation -Retailers, non-retailers, manu Praise for WHAT I LEARNED FROM SAM WALTON -Michael Bergdahl's book presents unique insights into the staggering international success of Wal-Mart. Throughout the pages of this book, you can almost hear Sam Walton himself coaching and inspiring his legion of employees to greatness.- -Tracy Mullin, President and CEO, National Retail Federation -Retailers, non-retailers, manufacturers, and suppliers will enjoy Bergdahl's insights into Wal-Mart's service culture and its leadership icon, Sam Walton.- -Roger J. Dow, Senior Vice President Global and Field SalesMarriott International, Inc. Bergdahl outlines his competitive strategy with the acronym P.O.C.K.E.T.S. P-Price: Don't try to compete on price; differentiate your product selection. O-Operations: Break the retail -ready, shoot, aim- tactical orientation bydeveloping an actual strategy to compete. C-Culture: Build a can-do culture with a strong sense of urgency. Communicate your values and beliefs over and over again to your employees. K-Key Item Promotion/Product: Determine who you are and uniformly communicate your brand message to your entire team. E-Expenses: Become obsessed about controlling costs. T-Talent: Recruit constantly and hire people who have both experience and high potential. S-Service: Never take your customer for granted. Empower your employees to make decisions involving customer concerns.


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Praise for WHAT I LEARNED FROM SAM WALTON -Michael Bergdahl's book presents unique insights into the staggering international success of Wal-Mart. Throughout the pages of this book, you can almost hear Sam Walton himself coaching and inspiring his legion of employees to greatness.- -Tracy Mullin, President and CEO, National Retail Federation -Retailers, non-retailers, manu Praise for WHAT I LEARNED FROM SAM WALTON -Michael Bergdahl's book presents unique insights into the staggering international success of Wal-Mart. Throughout the pages of this book, you can almost hear Sam Walton himself coaching and inspiring his legion of employees to greatness.- -Tracy Mullin, President and CEO, National Retail Federation -Retailers, non-retailers, manufacturers, and suppliers will enjoy Bergdahl's insights into Wal-Mart's service culture and its leadership icon, Sam Walton.- -Roger J. Dow, Senior Vice President Global and Field SalesMarriott International, Inc. Bergdahl outlines his competitive strategy with the acronym P.O.C.K.E.T.S. P-Price: Don't try to compete on price; differentiate your product selection. O-Operations: Break the retail -ready, shoot, aim- tactical orientation bydeveloping an actual strategy to compete. C-Culture: Build a can-do culture with a strong sense of urgency. Communicate your values and beliefs over and over again to your employees. K-Key Item Promotion/Product: Determine who you are and uniformly communicate your brand message to your entire team. E-Expenses: Become obsessed about controlling costs. T-Talent: Recruit constantly and hire people who have both experience and high potential. S-Service: Never take your customer for granted. Empower your employees to make decisions involving customer concerns.

30 review for What I Learned from Sam Walton: How to Compete and Thrive in a Wal-Mart World

  1. 5 out of 5

    Andrew

    YES Wal-Mart is massive, but anybody can play the game, it just needs to be done right

  2. 4 out of 5

    Robert McElmurry

  3. 4 out of 5

    Pedja Pete

  4. 5 out of 5

    Shannon

  5. 5 out of 5

    Mitesh Karamchandani

  6. 5 out of 5

    David A. Miller

  7. 4 out of 5

    Anicka Teves

  8. 5 out of 5

    Rebecca Houchin

  9. 5 out of 5

    B0ryana

  10. 4 out of 5

    Tony Guerra

  11. 5 out of 5

    Rick Watson

  12. 4 out of 5

    avin

  13. 5 out of 5

    Jerry Meek

  14. 4 out of 5

    Casey & Valerie Rawlings

  15. 5 out of 5

    Mitridates Herrera

  16. 4 out of 5

    Rafael Weill

  17. 4 out of 5

    Evon

  18. 5 out of 5

    Irma Luisa

  19. 5 out of 5

    Ryan DeLuca

  20. 5 out of 5

    Good Reader

  21. 4 out of 5

    Chris Combs

  22. 5 out of 5

    Spencer Williams

  23. 5 out of 5

    Jason Swick

  24. 4 out of 5

    Jason Orthman

  25. 5 out of 5

    MUSTAFA

  26. 4 out of 5

    Ul

  27. 4 out of 5

    Thomas Smyth

  28. 4 out of 5

    John

  29. 4 out of 5

    Jorge

  30. 5 out of 5

    Natalia Jimenez

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