Receiving a complaint alleging that you have been negligent and caused harm to a patient is a harrowing experience. Its demoralizing and brings with it a sense of fear and loss of control. This book, originating from a physician's own experience in the legal arena is offered with a goal of helping physicians and other healthcare professionals by explaining the process and Receiving a complaint alleging that you have been negligent and caused harm to a patient is a harrowing experience. Its demoralizing and brings with it a sense of fear and loss of control. This book, originating from a physician's own experience in the legal arena is offered with a goal of helping physicians and other healthcare professionals by explaining the process and offering insight into the emotions you'll experience and the ways in which you can help to maximize your chances of a successful conclusion.